Happy Customers = Repeat Business

Happy Customers = Repeat Business

One of the hardest things for a company to do is completely engage with their clients, and proactively ask for feedback on the service delivered. It's the unknown it will either be a positive or negative experience. When growing a company your clients, beyond your staff at the most important thing you have.

The question is are you doing a great job, delivering what they want, giving them professional advice to ensure success in your specialist field and as a result of that getting new instructions for the next project.

“Wharton Tree & Ecology Consultants  have provided arboricultural and ecology services for several education sites that we have been preparing proposals for and have supported us in the preparation of planning application documents and negotiations. We have found them to be a  highly responsive and competent organisation, with a collaborative and professional approach, responding in a pro-active and informed manner to our project briefs.” MaccreanorLavington

 

Wharton Tree & Ecology Consultants (WTE) have recently been in contact with our existing clients, to find out if we have lived up to their expectations, and consistently delivered successful projects to them, ensuring they have received a great service.

“ Efficient service, with excellent communication, has led to a successful working relationship with Wharton Tree and Ecology Consultants while they continue to provide tree risk management and professional arboriculture advice for Stratford on Avon District Council”  Stratford on Avon District Council

For the company this has been an amazing experience, as it has shown that our consultants are doing a great job, exceeding expectation, ensuring success of the architects, planning consultants, developers and landowners that we work with. We are continually delivering on time and communicating well with both client, councils and other interested parties to ensure design solutions are provided.

This is just one example of the feedback we have been provided with http://www.whartontrees.co.uk/planning-consent-for-coventry-university-student-accommodation.html

About the author: PETER WHARTON, Director & Arboricultural Consultant